diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8837441003
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you to complete the login process. This method replaces the need for a password or email login, allowing for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log into your account, try using the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and access the updated features.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds, which can only be used for gaming purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Welcome to diamond exchange, your ultimate destination for premium online entertainment and gaming! At diamond exchange, we take pride in offering an unparalleled gaming experience, tailored to both new players and experienced professionals. Our platform boasts a vast array of games, ranging from classic slots and immersive video slots to thrilling table games like blackjack, roulette, and poker. Additionally, our live casino section provides real-time interaction with professional dealers, creating an authentic casino atmosphere in the comfort of your own home.
Our intuitive and user-friendly interface ensures a perfect gaming experience on both mobile devices and desktops. With top-notch security measures in place, we provide around-the-clock support, 24/7, to ensure that players can focus on the thrill of the game without worrying about the security of their personal and financial information. Our customer support team is always available to address any concerns or questions, so players can rest assured that their online gaming experience is safe and secure.